# VIVI - [Meet VIVI](https://docs.vivi.bot/documentation/getting-started/meet-vivi.md): Your Intelligent Agent Platform, Built for Hospitality - [Quickstart](https://docs.vivi.bot/documentation/getting-started/quickstart.md): Deploy your first AI agent in minutes - [Overview](https://docs.vivi.bot/documentation/core-concepts/agents/overview.md) - [Citations](https://docs.vivi.bot/documentation/core-concepts/agents/citations.md) - [Models](https://docs.vivi.bot/documentation/core-concepts/agents/models.md) - [Structured Output](https://docs.vivi.bot/documentation/core-concepts/agents/structured-output.md) - [Overview](https://docs.vivi.bot/documentation/core-concepts/agents/realtime-voice/overview.md) - [Call Recording](https://docs.vivi.bot/documentation/core-concepts/agents/realtime-voice/call-recording.md) - [Call-Start Execution](https://docs.vivi.bot/documentation/core-concepts/agents/realtime-voice/call-start-execution.md) - [API](https://docs.vivi.bot/documentation/core-concepts/channels/api.md) - [Trigger Conversations API](https://docs.vivi.bot/documentation/core-concepts/channels/trigger-conversations.md): Start outbound calls, SMS messages, and Microsoft Teams messages from your systems. - [Conversation Sessions](https://docs.vivi.bot/documentation/core-concepts/channels/conversation-sessions.md): Control when an inactive messaging chat becomes a new conversation for agent context and reporting. - [MS Teams & Copilot](https://docs.vivi.bot/documentation/core-concepts/channels/ms-teams.md) - [Phone](https://docs.vivi.bot/documentation/core-concepts/channels/phone.md) - [SIP Trunk](https://docs.vivi.bot/documentation/core-concepts/channels/sip.md) - [SMS Channel](https://docs.vivi.bot/documentation/core-concepts/channels/sms.md) - [Web Chat](https://docs.vivi.bot/documentation/core-concepts/channels/web-chat.md) - [WhatsApp](https://docs.vivi.bot/documentation/core-concepts/channels/whatsapp.md) - [Multi-Agent Systems](https://docs.vivi.bot/documentation/core-concepts/integrations/multi-agent-systems.md) - [APIs](https://docs.vivi.bot/documentation/core-concepts/integrations/apis.md) - [Apps](https://docs.vivi.bot/documentation/core-concepts/integrations/apps.md) - [Outbound IP Allowlist](https://docs.vivi.bot/documentation/core-concepts/integrations/outbound-ip.md) - [Databases](https://docs.vivi.bot/documentation/core-concepts/knowledge-bases/databases.md) - [Documents](https://docs.vivi.bot/documentation/core-concepts/knowledge-bases/documents.md) - [SharePoint Sites](https://docs.vivi.bot/documentation/core-concepts/knowledge-bases/sharepoint-sites.md) - [Websites](https://docs.vivi.bot/documentation/core-concepts/knowledge-bases/websites.md) - [Prompts](https://docs.vivi.bot/documentation/core-concepts/prompts.md) - [Prompt Add-Ons](https://docs.vivi.bot/documentation/core-concepts/prompts/prompt-add-ons.md) - [Skills](https://docs.vivi.bot/documentation/core-concepts/skills.md) - [Accounts & Workspaces](https://docs.vivi.bot/documentation/accounts-billing/accounts-workspaces.md) - [Single Sign-On (SSO)](https://docs.vivi.bot/documentation/accounts-billing/authentication/sso.md) - [API Credentials](https://docs.vivi.bot/documentation/accounts-billing/authentication/api-credentials.md): Create and use Account and Workspace API keys to connect VIVI to your own apps, scripts, and automations. - [Subscription Plans](https://docs.vivi.bot/documentation/accounts-billing/subscription-plans.md) - [Users](https://docs.vivi.bot/documentation/accounts-billing/users.md) - [WhatsApp](https://docs.vivi.bot/documentation/features/campaigns/whatsapp-campaigns.md) - [Outbound Calls](https://docs.vivi.bot/documentation/features/outbound-calls.md) - [Datasets](https://docs.vivi.bot/documentation/features/evaluations/datasets.md) - [Metrics](https://docs.vivi.bot/documentation/features/evaluations/metrics.md) - [Runs](https://docs.vivi.bot/documentation/features/evaluations/runs.md) - [Scheduled Evaluations](https://docs.vivi.bot/documentation/features/evaluations/scheduled-evaluations.md) - [Summaries](https://docs.vivi.bot/documentation/features/evaluations/summaries.md) - [Real Time](https://docs.vivi.bot/documentation/features/insights/real-time.md) - [Reports](https://docs.vivi.bot/documentation/features/reports.md) - [Scheduled Tasks](https://docs.vivi.bot/documentation/features/scheduled-tasks.md) - [tracing](https://docs.vivi.bot/documentation/features/tracing.md) - [Agent Templates](https://docs.vivi.bot/documentation/resources/agent-templates.md) - [FAQs](https://docs.vivi.bot/documentation/resources/faqs.md) - [Twilio Compliance](https://docs.vivi.bot/documentation/resources/twilio-guides/twilio-compliance.md) - [Twilio Errors](https://docs.vivi.bot/documentation/resources/twilio-guides/twilio-errors.md) - [Product Updates](https://docs.vivi.bot/release-notes/release-notes.md): New releases and improvements. ## Optional - [API](https://api.vivi.bot/redoc) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.